Delivery Policy

UK Delivery

Local deliveries are FREE on most orders of £100 or above. Additional demographic charges, if applicable, will be calculated once you have entered your address details at the checkout. If you require an international delivery, please contact us for more information.

Local delivery includes the following postcodes TN1 – TN20, TN23-27, TN30, KT,  SM, SE, BR, DA, ME, CT

You can choose any delivery address. This can be a work, home or neighbour’s address. Or even somewhere else entirely. We only ask that your billing address matches your card or PayPal account.

If you are not around when the courier attempts delivery, they will leave a card informing you that they called. You will have to contact them to re-arrange.

Delivery will be from Monday to Friday between 8 am and 6 pm. Royal Mail may deliver on Saturday if we use their delivery services.

Large Items over 65kg will be delivered locally by our drivers. You can also collect parcels from our Sevenoaks branch, using the click and collect tickbox at the check-out.

Please allow up to 5-7 working days for delivery. Choose Premium fulfilment at the checkout and we will get the order to you on the fastest available service.

If you need to return your item (as ordered) this will be down to you. If your parcel arrives damaged, please send a photograph attached to an email before returning.

PLEASE NOTE: you will be responsible for any import charges or custom duty charges that may be imposed by your country for the items orders