Careers at Godfreys
Godfreys is a family owned and managed business employing over 25 staff in Sevenoaks.
We benefit from a solid and stable workforce and encourage progression. Some of our key management team started straight from school as Saturday staff!
We are a fairly small organisation, but there are some very diverse roles at the company. Check out our job vacancies page to see if there are any that would suit you.
Job Title: Parts & Service Advisor
Location:SevenoaksÂ
Company: Godfreys
About Us Join Godfreys as a key front-line representative supporting our busy Parts & Service operation. If you thrive in a fast-paced environment, love customer interaction, and bring a blend of strong organisational skills and technical aptitude, we want to hear from you.
About the Role As a Parts & Service Advisor, you will be the first point of contact for our customers, both in-person and over the phone. You will manage the end-to-end customer journey—from handling initial inquiries to preparing workshop job cards. Your ability to provide exceptional service, maintain flawless records, and communicate seamlessly with customers, technicians, and drivers will be vital to our team’s success.
Key Responsibilities:
Customer Excellence: Greet and assist counter customers, ensuring a high level of satisfaction across all parts and service sales.
Technical Support: Assist customers and workshop technicians with parts selection, place system orders, and process deposits.
Inventory Management: Allocate and organise parts into dedicated Workshop and Customer bins, keeping all parties updated.
Order Tracking: Proactively chase parts backorders to meet customer expectations and workshop deadlines.
What We Are Looking For:
The Right Balance: Excellent customer service skills combined with technical understanding and a diplomatic approach.
Experience: Prior experience working in a technical parts or service environment is highly preferred.
Drive: A proactive attitude and a passion for delivering great results.
How to Apply If you’re ready to bring something special to the Godfreys team, we’d love to hear from you.
Please send your CV to steve.penn@godfreys.com.
Godfreys is an equal opportunity employer.
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Job Title: Sales Advisor
Location: Sevenoaks
Company: Godfreys
About Us
Join Godfreys as a key member of our busy showroom sales team. We are looking for a friendly, enthusiastic Sales Advisor who enjoys helping customers and takes pride in providing knowledgeable, straightforward advice.
You don’t need to be an expert in garden machinery when you join us — full product and sales training will be provided. What matters most is a willingness to learn, good communication skills, and a genuine interest in helping customers find the right machine for their needs.
About the Role
As a Sales Advisor, you will be one of the first points of contact for customers visiting our Sevenoaks showroom or contacting us by phone.
Your main responsibility will be to understand each customer’s requirements and help them choose the machine or equipment that best suits their garden, workload and budget.
You will receive full training across our extensive range of garden machinery, enabling you to confidently advise customers on products including lawnmowers, lawn tractors, robotic mowers, chainsaws, hedge trimmers, blowers and other garden equipment.
Key Responsibilities:
Customer Excellence: Welcome customers into the showroom, understand their requirements and provide friendly, professional advice.
Product Advice: Recommend the most suitable machine based on the customer’s garden size, terrain, intended use, budget and individual requirements.
Product Knowledge: Develop a strong understanding of our machinery and equipment through ongoing training provided by Godfreys and our manufacturers.
Sales Support: Guide customers through the buying process, answer product questions and explain the features and benefits of different machines.
Product Demonstrations: Where appropriate, demonstrate machines and explain how they operate so customers feel confident with their purchase.
Customer Enquiries: Handle showroom, telephone and online enquiries in a helpful and professional manner.
Showroom Standards: Help maintain an organised, well-presented showroom and ensure products and displays are ready for customers.
What We Are Looking For:
Great With People: A friendly and approachable personality with excellent communication and customer service skills.
Willingness to Learn: Previous garden machinery knowledge is not essential as full training will be provided.
Problem Solving: An ability to listen to customers, understand what they need and recommend the right solution rather than simply selling a product.
Drive: A proactive attitude, willingness to learn and enthusiasm for delivering excellent customer service.
Team Player: Someone who enjoys working as part of a small, knowledgeable and supportive team.
How to Apply
If you’re ready to bring something special to the Godfreys team, we’d love to hear from you.
Please send your CV to steve.penn@godfreys.com.
Godfreys is an equal opportunity employer.